Originally posted on News & Updates :
Here’s something we’re inspired by: our instant message (IM) service is becoming an increasingly popular method for students to get help from a librarian. Students can initiate a chat from their own computer or mobile device, but more often they’re using the library’s chat widget on the right side of our homepage: http://research.marygrove.edu/. Below you can see a chart of IM growth over the past few months, and below that you can view the transcript of one of our IM conversations. We look forward to chatting with you!
December 5, 2012, IM transcript:
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